Product FAQ

Resetting your password is simple. On the login page, click the ‘Forgot Password’ link near the ‘Sign In’ button. You’ll then be asked to enter the email linked to your Unigeneral account.

Yes, Unigeneral provides online product registration. To register a product

Unigeneral offers the following payment options:

  1. Debit or credit card

  2. Cash on delivery (COD)

Yes. Upon placing your order, Unigeneral will send an order invoice to the email address you provided

Unigeneral is committed to and respects the privacy of our customers. We do not save the credit card or bank details of any of our customers.

Next day delivery is available for Dubai and Sharjah. For other Emirates, delivery takes 2 to 3 working days.

The courier company will contact you before attempting to deliver the product.

Unigeneral will only accept returns if the item is in perfect working order, unused, undamaged, and in its original packaging, including all accessories, instruction manuals, and internal packing

You can track the status of your order by clicking on the "Track Orders" tab.

If you wish to cancel your order for any reason, kindly contact Unigeneral’s customer service for assistance.
Email: customercare@unigeneral.com
Phone: 800 UNIG (8644)

Unigeneral’s dedicated Customer Service team will ensure all your queries and complaints are addressed appropriately. For more information, kindly follow the link below.
UAE Toll-Free: 800 UNIG (8644)
Email: customercare@unigeneral.com

Unigeneral’s customer service team will address all complaints and concerns.
Email: customercare@unigeneral.com
Phone: 800 UNIG (8644

We always welcome your feedback or suggestions to help us serve you better. Kindly check the link below.

All products purchased on Unigeneral’s online store come with a standard 1-year manufacturing warranty.